Express Shipping Terms & Conditions
The calculator is aimed at export cargo with a semi-express transit time allowance, filling the gap between a dedicated vehicle and a groupage service. We’ve given a minimum of 2 transit times per destination and have tried to include as much of Europe as possible.
Note: Due to Covid-19, it may not be possible to deliver to all areas. If we are unable to service a particular destination that is being offered on this calculator, we will reply within 4 working hours of your booking.
Choices
You can select from 1-4 pallets where each is limited to 120x100x170cms and not more than 300kgs. We can work with items that are larger than 120×100 on the base but you would need to account for the same floor space as the number of pallets you choose. For example, a crate with dimensions of 200x100x150cms, 500kgs would fall under the 2 pallet selection.
Collections and Deliveries
We must receive your booking by 10:00hrs on the day of collection for the calculator price to be valid.
Collections will be made between 09:00-17:00hrs, Monday to Friday*
Deliveries will be completed between 09:00-17:00hrs, local time, Monday to Friday*
*Bank/Public holidays are excluded.
The transit time is displayed as a single number where:
- 1 = next day delivery
- 2 = day 2 delivery
- …and so on.
For example, if you make a booking by 10:00hrs on a Tuesday with a transit time of ‘2’, we will commit to making collection on Tuesday (the same day) and will deliver on the Thursday before 17:00hrs local time.
Please call or email us if:
- You need a collection the same day as booking – we will aim to hold the calculator price but will need to confirm.
- You would like to specify a timed (or window for) collection or delivery
- You need a special piece of equipment for collection or delivery. (e.g. a tail-lift or curtain sided vehicle collection/delivery)
- You need a delivery on a weekend or outside of office hours.
- You would like a quote for an area of Europe not covered.
- The transit time you need falls outside of the options given.
- Your cargo is higher than 170cms.
- Your collection or delivery place is subject to special conditions, such as vehicle size/weight restrictions, road closures or toll charges etc..
- Your cargo is hazardous – we can accommodate on occasion but will need full details.
- You are unsure about any element of the calculator.
We are quite happy for you to make the booking with us even if your requirement falls into the above queries however please draw attention to the special requirement in the free-type box and we will confirm back to you either way within 1 working hour of the booking.
Quotes
All quotes are given a unique reference number and are valid for 7 days only.
Booking
Once we receive your booking we will call/email you to confirm receipt and ask you to authenticate.
Contact
You can reach us by using 0121 782 4444 or [email protected] (both monitored 08:30-17:30hrs daily) or see the website for direct and out of hours contact details.
Economy Shipping Terms & Conditions
This calculator provides an economy option whilst maintaining the secure nature of transporting your goods on a van. We offer a choice of 1-8 Euro Pallets (120x80x170cms, 150kgs allowance per pallet) or 1-6 Standard Pallets (120x100x170cms, 200kgs allowance per pallet). The transit time on our economy calculator is for guidance only. We do not anticipate exceeding this but in order to provide this level of pricing a little flexibility may be required. We will of course keep you fully advised of the proposed schedule as it develops. If you need a more guaranteed service or to specify fixed timings/conditions, we would draw your attention to our express calculator.
Main Terms and Conditions
We must receive your booking by 10:00hrs on the day of collection for the calculator price to be valid.
Collections will be made between 09:00-17:00hrs, Monday to Friday*
Deliveries will be completed between 09:00-17:00hrs, local time, Monday to Friday*
*Bank/Public holidays are excluded.
The transit time is displayed as a single number where:
1 = next day delivery
2 = day 2 delivery
…and so on.
For example, if you make a booking by 10:00hrs on a Tuesday with a transit time of ‘3’, we will aim to collect on the same day and deliver on/by Friday before 17:00hrs local time.
Please call or email us if:
You need a collection the same day as booking – we will aim to hold the calculator price but will need to confirm.
You would like to specify a timed (or window for) collection or delivery
You need a special piece of equipment for collection or delivery. (e.g. a tail-lift or curtain sided vehicle collection/delivery)
You need a delivery on a weekend or outside of office hours.
You would like a quote for an area of Europe not covered.
The transit time you need falls outside of the options given.
Your cargo is higher than 170cms.
Your cargo is hazardous – we can accommodate on occasion but will need full details.
You are unsure about any element of the calculator.
We are quite happy for you to make the booking with us even if your requirement falls into the above queries however please draw attention to the special requirement in the free-type box and we will confirm back to you either way within 1 working hour of the booking.
Validity
Quotes confirmed to email or bookings made via the website are given a unique booking reference where the price is valid for 24 hours. Please check the calculator again if your booking stretches beyond this.
Booking
Once we receive your booking we will call/email you to confirm receipt and ask you to authenticate. If you do not have a credit account with us we will ask you to make a bank transfer in advance of collection. Credit account subject to application.
Contact
You can reach us by using 0121 782 4444 or [email protected] (both monitored 08:30-17:30hrs daily) or see the website for direct and out of hours contact details.